Too Much Ink during printing:

Make sure you selected the Media Type setting in the printer driver that matches the paper you loaded in the printer. The amount of ink used during printing is controlled by the Media Type setting.

Lower the density of ink in the paper or media options in the printer driver and on the control panel for custom paper configuration settings.

If that doesn’t work try using a different profile as it may be putting too much ink down.

Some paper might not absorb ink as well as others. If your prints smear easily, make sure you are using a recommended paper.

The heater setting does not meet the media:
  • Pre-heater: 35°C Cartridge Mimaki SS21 Magenta
  • Print heater: 35°C
  • Post heater: 35°C
If a heater temperature is too high:

The media may stick to the platen or become wavy. In addition, if the heater temperature is too high, the ink components is easier to penetrate into the media with smaller ink droplets than usual, which may generate stripes or result in a whitish look.

If a heater temperature is too low:

The ink components is more difficult to penetrate into the media, which may make inks look bleeding or hard to dry.

The [DROP. POS CORRECT] function corrects the ink drop position in bi-directional printing.

Readjustment is necessary after the media thickness or the head height is changed.

The room temperature where the machine locates is too high/low:
  • Available temperature: 20°C > 35°C
  • Guaranteed temperature: 20°C > 25°C
The head gap to media distance is wrong:

 The head height of JV34 is adjustable. (L range 2mm / 3mm, H range 3 mm / 4 mm)

When using SS21 inks, for a media with up to 0.5mm thick, set the head height to Thin (2mm). For any media thicker than the above or largely waving media, set the head height to Thick (3mm) to avoid the head scratches on the media.

Try using a different paper:

This determines if the problem is related to the paper and not the ink.

How do I keep my ink cartridges from clogging?

The easiest way to keep your printheads clear and in proper working order is to use the printer regularly. This keeps the ink flowing properly and prevents it from drying on the heads. Use your printer every few days or at least once a week to keep the printheads moist with fresh ink.

Are cheap ink cartridges worth it?

Never tried a compatible ink cartridge it is worth giving one a go. Technology has moved on a long way and it is now possible to get a good quality print out using a compatible cartridge.

 So, the answer is YES


Equivalent to Mimaki:


Our Price: €39,50 per 440 ml. cartridge

  • If you order before 15.00 on working days, then we will send the order the same day.

We ship from Monday to Friday.


Company details:

  • Fok 8, 8441 BK
  • Heerenveen
  • The Netherlands
  • Email:
  • Phone: +31 6 15609114
  • VAT: NL001455168B16